PRIVACY POLICY & REFUND POLICY

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Privacy Policy

At SweetPeas Ultrasound Studio, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services. By accessing our website or using our services, you agree to the practices described below.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing information, and any other information you provide when booking an appointment or contacting us.

• Usage Data: IP address, browser type, and pages viewed while visiting our site, collected through cookies and analytics tools.

How We Use Your Information

Your information is used to:

• Process bookings and payments.

• Provide customer support and respond to inquiries.

• Improve our website and services.

• Send promotional materials or updates (only if you opt in).

Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except:

• To process payments through secure third-party providers.

• When required by law or to protect our rights.

Data Security

We use secure servers, encryption, and other safeguards to protect your information. However, no system can guarantee 100% security, so please share information responsibly.

Your Rights

You have the right to:

• Access or update your personal information.

• Opt out of marketing communications.

• Request the deletion of your dat, subject to legal or contractual obligations.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us! 

Refund Policy

At SweetPeas Ultrasound Studio, we strive to provide the best possible experience for our customers. Please review our refund policy carefully before booking.

Appointments

• Cancellations:

• Appointments must canceled at least 48 hours in advance. 

• Rescheduling:

• Appointments can be rescheduled at least 24 hours in advance without penalty, subject to availability.

No-Show Policy

If you fail to show up for your appointment without prior notice, no refund will be issued.

Technical or Medical Issues?

• A free rescan at a later date.

Non-Refundable Items

• Gift cards and promotional packages are non-refundable.

• Services already rendered are not eligible for a refund.

Policy Updates

We reserve the right to modify this Refund Policy at any time. Updates will be posted on this page with the effective date.

These policies balance friendliness, professionalism, and legal clarity to protect both your business and your customers.